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Privacy Policy

Last update: 30/08/2024

 

1. Introduction

At atnogueira.com, we are committed to respecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the personal data you share with us when you visit our site. Our goal is to ensure that your information is treated with complete transparency and in accordance with security and compliance standards.

If you have any questions or concerns about how we handle your information, please do not hesitate to contact us. We are here to assist you and ensure that your experience with us is as seamless and secure as possible.

 

2. What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services.

The personal information we collect may include: names, phone numbers and email addresses. The source of this data is any of the contact forms on our website.

 

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location , information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 

The information we collect includes:

  • Log and Usage Data - Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, page and files viewed , searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

  • Device Data - We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

  • Location Data - We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

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3. How do we use your information?

We use your personal information for a variety of purposes, including but not limited to:

  • Providing and Improving Our Services: We use your data to deliver, maintain, and enhance our services. This includes personalizing your experience, offering support, and resolving technical issues.

  • Communication: We may use your information to communicate with you about updates, new features, changes to our services, and to respond to your inquiries and requests. We may also send newsletters, offers, and other promotional communications, always respecting your contact preferences.

  • Security: Your data is used to ensure the security and integrity of our services, identify and prevent fraud, and protect against cybersecurity threats. This includes implementing security measures to safeguard your access and the integrity of your data.

  • Legal Compliance: We may use your information to comply with legal and regulatory obligations, respond to legal requests from authorities, and protect our rights and interests, as well as those of our users.

  • Analytics and Research: We use aggregated and anonymized data to better understand the use of our services, conduct statistical analyses, and perform research to improve our performance and make data-driven decisions.

  • Development and Testing: Your information may be used to test and develop new products, features, and services, as well as to conduct performance analysis and optimization.

  • Advertising and Marketing: With your consent, we may use your information to personalize and display relevant ads to you, both on our site and on third-party sites. This may include using data for audience targeting and analyzing the effectiveness of advertising campaigns.

  • Preference Management: We use your information to manage your preferences and settings related to communications and the use of our services, ensuring that you have control over how your information is used.

  • Feedback and Satisfaction Surveys: We may reach out to you to request feedback on our services and conduct satisfaction surveys to better understand your needs and improve our offerings.

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4. Data Security 

We implement technical and organizational measures, such as encryption and access control, to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

5. Data Sharing 
We may disclose name, address, email address to our suppliers or subcontractors insofar as reasonably necessary for fulfilling your request to us or the technical investigation of issues relating to our website. 

 

6. Data Retention 
Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose.
We will retain your personal data as follows: website form submission data will be retained for a minimum period of 1 week following form submission, and for a maximum period of six months following form-submission. 

 

7. User Rights 
At atnogueira.com, we respect your rights concerning your personal information and are committed to ensuring transparency and protection of your data. As a visitor to our site, you have the following rights: 

  • Right of Access: You have the right to request information about the personal data we hold about you. This includes knowing what information has been collected, how it is used, and with whom it is shared. 

  • Right to Rectification: If you believe that the personal data we hold is incorrect or incomplete, you can request the correction or updating of this data.  

  • Right to Erasure: You may request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent for processing. 

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or if the processing is unlawful and you prefer restriction over erasure. 

  • Right to Data Portability: You may request that your personal data be transferred to another data controller in a structured, commonly used, and machine-readable format, where technically feasible. 

  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or, in certain circumstances, for processing based on legitimate interests. 

  • Right to Withdraw Consent: If the processing of your personal data is based on your consent, you may withdraw that consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. 

  • Right to Lodge a Complaint: If you believe that your rights have been violated or that we are processing your personal data inadequately, you have the right to lodge a complaint with the competent data protection authority. 

You can exercise your rights by contacting us at atn@atnogueira.com.br

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8. Cookies

We use cookies and other similar technologies to enhance your browsing experience, personalize content, and analyze site usage. This section explains what cookies are, how we use them, and how you can manage them. 

  • What Are Cookies? 

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They allow the site to recognize your device and remember your preferences or actions over time.​

  • Types of Cookies We Use

Cookies and similar technologies on our site serve different purposes: 

- Essential Cookies: These cookies are necessary for the proper functioning of our site and cannot be disabled. They allow you to navigate the site and use its basic features, such as accessing secure areas and keeping sessions open.

- Analytics Cookies: We use performance cookies to collect information about how our visitors use the site. These cookies help us understand which pages are most visited and identify any navigation issues. The information collected is aggregated and anonymous.

- Functionality Cookies: Functionality cookies allow the site to remember your choices and preferences, such as your username, language, and other personalized settings. These cookies provide a more personalized and efficient experience.

- Marketing Cookies: We use advertising cookies to show ads that are relevant to you and your interests. These cookies may be used to track your browsing on our site and other sites, helping to display targeted ads that may be of interest to you.​

- Third-Party Cookies: In addition to our own cookies, we may also use cookies set by third parties. These third-party cookies are used for various purposes, including analytics and advertising.

  • How to Manage Cookies 

You can manage your cookie preferences and opt to disable or delete cookies at any time. How you do this may vary depending on the browser you use. Here are some helpful links for managing cookies in common browsers: 

Google Chrome 
Mozilla Firefox 
Safari 
Microsoft Edge 

Ópera 

Please note that disabling cookies may impact the functionality of certain site features and limit your browsing experience. 

  • Updates to This Cookie Policy 

We may update this Cookie Policy periodically to reflect changes in our services or practices. We encourage you to review this policy regularly to stay informed about how we use cookies and similar technologies. 

 

9. Changes to This Privacy Policy 
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. It is important that you review this policy regularly to stay informed about how we collect, use, and protect your personal data. 

  •  Updates and Notifications - When significant changes are made to this Privacy Policy, we will notify you by posting the updated policy on our website with a revised "Last Updated" date at the top. We may also provide additional notifications, such as via email, depending on the nature of the changes. 

  •  Reviewing the Policy - We encourage you to review this Privacy Policy frequently to ensure you are aware of any updates or changes. Your continued use of our website and services after any modifications to this policy signifies your acceptance of the updated terms. 

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10. Contact Us 
If you have any questions or concerns about changes to this Privacy Policy or how we handle your personal data, please do not hesitate to contact us: 

Email: atn@atnogueira.com.br

Contact Form: Available at www.atnogueira.com/contact 

We are committed to ensuring that your personal data is handled with the utmost care and in compliance with applicable privacy laws. 

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